In this week’s roundup, we discuss how connecting with customers over the phone is still relevant in the digital age, Washington D.C.’s new sales tax rules for out-of-state and online wineries, learnings from this year’s Unified conference, a new app that connects wineries to customers, and how innovation is needed to satisfy emerging industry trends.

Go Old School to Create an Extraordinary Customer Experience

In the age of Facebook, Instagram, and email campaigns, we often think that using the telephone to sell wine or beer is somehow antiquated. We are here to say from experience, that the absolute opposite is true. VineSpring head of Customer Success, Britney Yunker, shares why you should get out of your comfort zone and pick up the phone!

Washington D.C. Adds New Economic Nexus Requirements

Washington D.C. joined the list of states that have new rules governing sales tax that affects wineries. Effective retroactively January 1st, the economic nexus for out-of-state or online retailers who ship into Washington D.C. designates that a company with a gross revenue exceeding $100,000 or 200 or more separate transactions will be required to register and remit sales tax monthly.

Ch-Ch-Changes: Unified Wine & Grape Symposium 2019 Field Notes

The wine industry is long overdue for a change. The Wine Economist shares his notes from Unified Wine and Grape Symposium on the state of the industry, emerging technologies, and what wineries can learn from a successful spirits entrepreneur.

“Places” Wine App Launches as a Global Yelp for Wineries

My Wine Society recently launched its new app, Places, which promises to be the most comprehensive list of wineries in the world. Their aim is to bring wine drinkers closer together and give wineries a unique way to communicate with their customers.

The US Wine Industry in 2019 – Slowing but Steady, and Craving Innovation

While wine is still an important beverage in America, wine marketers need to get their creative juices flowing in order to bring new consumers into the category. Dr. Liz Thach digs into the numbers to show a realistic view of the current market and analyze emerging trends.