A big challenge for subscription-based eCommerce is to make sure that you have the latest credit card information on file for your customers. VineSpring Payments (VSP) includes a card updater service powered by Stripe that runs behind the scenes to update cards and helps minimize the number of declines that come through when you charge.
Read MoreIn this week’s roundup, a VineSpring expert gives advice on how to use MailChimp to spice up email campaigns. A new study reveals interesting insights on how wine consumer purchase behavior differs online from traditional retail spaces. Take-home beer gives breweries extra market share in a time of need. An expert gives advice on how to engage with consumers during the pandemic. Off-premise and eCommerce alcohol purchases continue to hold strong.
Read MoreIn this week’s roundup, craft producers pivot and use creative ideas to increase online business. Napa Valley wineries debate on how to operate during uncertain times. Wine sales continue to soar off-premise and online. Online educational resources for wine lovers can encourage sales. Learn how to translate wine country hospitality into memorable virtual interactions.
Read MoreThese unprecedented times call for creative measures. We’ve been blown away by the elbow grease and innovative approaches that craft producers are pumping out. From an adult-appropriate “ice cream” truck, partnerships with other local businesses and nonprofits, free local delivery and more, the ability of these businesses to pivot and make the best out of a challenging situation is impressive.
Read MoreIn this week’s roundup, VineSpring gives an inside view of how producers can create an excellent allocations experience for customers. Wine Intelligence gives marketing advice that producers can use now and after the COVID-19 crisis. Need an escape? Listen to one of the suggested twelve wine podcasts. The Brewers Association releases its 2019 report. The unprecedented channel shift from on-premise to online continues. And, Sovos ShipComliant explains complicated tax rules for DTC shipping.
Read MoreVineSpring co-founder, Chris Towt, and I are back with another 3-Minute Challenge. In this continuation of Allocations, we focus on the customer experience and how the administrator completes the process including granting additional requests.
Read MoreIn this week’s roundup, we share a recorded webinar that demonstrates the advantages of a Salesforce and VineSpring integration. Ekos bands together with five companies to provide much-needed eCommerce and storefront capabilities for craft producers. Chris Towt offers tips for implementing allocation programs at breweries. Wine-Searcher explores the possible permanent wine eCommerce consequences of COVID-19. Kentucky opens up to direct-to-consumer shipping. Lastly, learn how to check off tasks today that will benefit your business in the long term.
Read MoreJames Walker, founder of CRM for Wineries, and me, Chris Towt, founder of VineSpring, will host a 15-minute presentation on the advantages of pushing customer and order data to Salesforce, enabling:
Read MoreIn this week’s roundup, VineSpring General Manager Kent Nowlin gives his perspective on what craft producers should focus on to grow their business during the crisis. With much of the country sheltering in their homes, the US is seeing a huge increase in alcohol sales. Wineries are getting creative and staying connected to their customers using digital means. Increasing online sales presents an opportunity for craft producers: learn how to set up an online store and launch a club program.
Read MoreKent Nowlin has a long history of working in the wine industry. His experience, leadership, and motivation are what make him such a valuable part of the team. I caught up with Kent during the COVID-19 crisis to check-in, get his perspective on what craft producers should be focusing on right now, and learn more about his role at VineSpring.
Read MoreIn this week’s roundup, we’re seeing a common theme; online DTC sales are thriving. Consumers are craving the sense of normalcy and moments of pleasure that craft producers provide. Those who are stepping up to meet their needs are being rewarded. Learn how to launch an online store and club to support your quarantined customers, explore the importance of marketing during a crisis, see how other wineries are dealing with the current climate, and familiarize yourself with loan assistance options.
Read MoreWith wineries, breweries, and other craft producers across the nation closing their doors to help stop the spread of COVID-19, many are now figuring out how to open their doors to online sales. We’ve helped hundreds of craft producers launch online storefronts and roll out successful club models since 2006. Here’s what we’ve learned along the way.
Read MoreIn this week’s roundup, we’re doing things a bit differently. With the COVID-19 pandemic, we’re in unprecedented, anxiety-inducing times and it doesn’t feel right not to acknowledge that reality. But, as we sift through the news, we couldn’t help to notice a few bright spots. We certainly have challenges that lie ahead, but there are also incredible stories of humanity, hopeful science breakthroughs, and business pitching in to help their communities. Feel free to share your favorite positives stories throughout this time.
Read MoreIn this week’s roundup, learn how craft producers can use VineSpring to set up allocations and increase customer engagement. A panel of experts gives advice on building a successful beverage alcohol eCommerce business. Coronavirus has changed how consumers shop; are these changes permanent? Contribute to deeper industry knowledge by participating in the annual SBV DTC survey. Lastly, get an overview of where retailers can ship DTC.
Read MoreVineSpring co-founder, Chris Towt, and I are back with another 3-Minute Challenge and this time we are explaining allocations and how you can use VineSpring tools to manage them.
Read MoreIn this week’s roundup, restaurants across the nation are responding to Coronavirus—what is your tasting room doing? Sellers are warned not to skip corners when it comes to DTC licenses. Packaging innovation is on the rise; see new ways brands are presenting their products to the world. Wine alternatives and anything with the word “hard” in the title are rapidly rising in popularity. DTC decentralization can help expand your brand’s reach.
Read MoreIn this week’s roundup, see what VineSpring has to say on the current state of DTC wine including the oversupply, marketing to millennials, and a lack of innovation in growing DTC sales. Dive deep into the generational challenge and wine’s failure to symbolize modern aspirations. Industry members question whether today’s challenges are a blip on the radar or the start of something much larger. Learn how to use your data to make business decisions and perform ongoing segmentation tests. See how much of an impact hard seltzers are having on alcohol sales in bars and restaurants.
Read MoreBoth Silicon Valley Bank and Sovos released their 2020 industry reports in January. The VineSpring team read both reports and we’ve put together a summary of our findings and the state of the direct-to-consumer (DTC) industry.
Read MoreIn this week’s roundup, learn what trends caught the attention of Aku Desai, VineSpring’s Director of Sales, at recent industry events. Wine sales have flattened, what can wineries do to spark growth? Hard seltzer’s marketing will continue to outperform wine unless a new approach is taken. The Wine Economists share his thoughts on recent industry challenges during a Liquid Assets podcast interview. Educational gaps are preventing US customers from purchasing wine online.
Read MoreThe VineSpring team has spent the last couple of weeks joining some key industry events—the DTC Symposium in Concord and the Unified Wine and Grape Symposium in Sacramento. Aku Desai, VineSpring’s Director of Sales, shares his experience and the trends he observed after attending this year’s events.
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